Our client, in the fashion and retail industry, producing apparel for various markets, including casual wear, activewear, or tailored garments for men, women, and children is hiring a Customer Account Coordinator to join their team.
The Customer Account Coordinator is customer facing and will be responsible for assigned order management (monitoring, receiving and processing) of Target Brands. This role will work both internally and externally with the Sales, Design, Production, and Shipping/Receiving Departments.
DUTIES AND RESPONSIBILITIES:
- Item set-up and data accuracy maintenance via Target’s POL system and internal ERP System (A2000)
- Monitor all Target POL notifications and respond timely.
- Coordinate final CADs to pin in Spark for multiple brands.
- Oversee attribute accuracy and execute updates to ensure audit readiness.
- Review EDI PO and generate pick tickets as needed to maintain customer shipping goals.
- Create, monitor and update Style Balance Sheets weekly for all Brands.
- Review Production email alerts regarding receiving timing, overages, and shortages and inform customers of updates.
- Communicate discrepancies and extensions.
- Execute chargeback research and provide supporting documentation to Chargeback Dept and advise RA information to customer.
- Revises HFC’s and creates UPC’s in ERP System.
- Other duties may be assigned
QUALIFICATIONS:
- 3+ years’ minimum experience in high-volume order processing, big box business
- Excellent communication, time management and organizational skills
- Computer proficiency and experience in apparel is a must
- **Must be able to work Full-time including overtime based on business needs and project deadlines.
- Target Customer Service experience a plus along with ERP/EDI system knowledge
Job Type: Full-time
Pay: $23.00 - $25.00 per hour (DOE)
Location: Los Angeles, CA 90057 (on-site)
APPLY TODAY!
